Shipping & Postage

DOMESTIC SHIPPING RATES (WITHIN AUSTRALIA)

Please note: Due to COVID-19 & high order volumes during this time, our shipping partners will likely be experiencing some delays that are out of our control. Please allow up to 2 days for your order to ship. Shipping fees are non-refundable. Please note expected arrival estimates may vary, depending on where you live.

METHOD COST EXPECTED ARRIVAL
Standard $8AUD 5-10 business days
Express $18AUD 3-5 business days
Express Gift Box $50AUD 3-5 business days
Local Pick-up (Melbourne Metro Only) Free 1 business day

 

INTERNATIONAL SHIPPING RATES (OUTSIDE AUSTRALIA)

METHOD COST EXPECTED ARRIVAL
Standard $30AUD 5-15 business days 
Express Gift Box $80AUD 4-6 business days

 

When will my order be shipped?

Orders will be shipped within 1-3 days after order confirmation Monday through Friday. Any orders placed after 12 P.M. on Friday will be shipped the following Monday from our Melbourne office. 

Do you ship internationally?

International orders will be sent via DHL, Australia Post, or Aramex. The cost of any duties or import fees associated with the shipment are the responsibility of the customer.

Can't see your country at checkout?

Contact us - please email us at parisculbertson@gmail.com

 

 

LOCAL PICK-UP (MELBOURNE ONLY)

 

How the pick-up window works:

  1. Select Local Pick-up at checkout, which will deduct the shipping costs.

  2. After you’ve placed your order please wait for a pick up confirmation email. In most cases, this should arrive in your inbox in 1 - 2 hours.

  3. The pickup window is open 5pm - 7pm most weekdays and 10am - 4pm on Fridays. Please follow the instructions in your email to arrange a time.

  4. Items must be collected within 2 weeks or your order will be refunded

  5. If there is a particular time and date you'd like to pick-up your order, please outline this in the 'notes' section at checkout. 

 

Terms & Conditions:

  • Please do not visit before you have confirmation that your order is ready and waiting for you

  • No cash payments - please place your order through our website

 

Questions about shipping? Email parisculbertson@gmail.com for more.